SAMNet

Sero: The Mother of All Updates

What the heck has the Serotek team been up to? Working hard in the basement for you of course! And what has all that resulted in? Well, one of our most comprehensive updates. In fact, you might call it the mother of all updates!

What's New at Serotek?

You guys may’ve heard the Tek Talk broadcast the other night where Mike Calvo and Matt Campbell covered some changes at Serotek. Didn’t catch it? Click here and listen at your leisure.

Or, if you’d rather read about some of our changes, here’s a breakdown:

Self-service Just a Call Away

Don’t you hate it when you call your tech vendor only to find out you’ll need to try again when someone is available? We do too. That’s why, in addition to changing a number of account settings within your Serotek product, you can now also make adjustments via the telephone.

The self-service options are available via telephone at: 866-202-0520, or 650-249-1000. By calling either number, you will be able to:

1. Reactivate suspended service

2. Schedule an appointment with technical support

3. Update payment information

The Return of SPN

Reprinted from SeroTalk.com.

So, what’s the scoop? Is SPN dying a slow death? Well, that’s what skeptics would have you believe, but thank goodness SPN is the intrepid cat that keeps coming back and feeling more than ready to rise to the challenge!

Serotek Announces iBlink Radio for the Mac

Earlier this summer, the "accessibility anywhere" people brought you exciting updates to our iBlink Radio app across multiple mobile devices, including iOS, Android and Amazon's Kindle Fire product line. Our commitment to providing cross-platform access continues with the release of iBlink Radio, with the SAMNet Connect feature, for the Mac. Now you can access all your favorite blindness-related radio stations, podcasts, and local and national radio reading services either from your mobile device or your Mac computer.

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