Customer Service Makes a Comeback!

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In this day of automated voice response systems there is still one place where there is a real person. Serotek is bringing back the personal touch. We tried the automated system thinking it might be more efficient but we’ve come back to where we started. We think our customers deserve the kind of personal attention our customers had gotten used to.

I wanted to take a minute to introduce myself. My name is Rhonda Partain. I am the voice you’ll hear if you call with customer service issues, tech support problems, or any other concerns.

I live in Georgia with my husband of thirty one years and my guide dog Caesar.

I believe Serotek has wonderful products and know I will enjoy learning even more about them. I am new here so may not have all the answers, but I am not afraid to ask for help and love helping others. I appreciate the kind welcome I have received.

I believe the best thing we can do for each other is listen. I look forward to meeting more of you through the forums and via the phone. There are no stupid questions, only those that need answers. I look forward to doing my best to providing them.

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