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A little assistive technology. A little consumer advice. Some reactions to breaking news, and plenty of rants. What else did you expect from a Serotek blog?

DocuScan Plus 3 Release Candidate Now Open for Testing

Download the DocuScan Plus V3 audio demonstration here.

Serotek proudly announces the first public release candidate for DocuScan Plus V3, a powerful and affordable OCR option with cross-platform support. Before we deem it final, we’d like you to help us kick the tires. You do not have to be a current Serotek customer to participate, but note that certain features may only be available for customers who have pre-ordered the product.

Help friends and family with PC woes, it's easy and cheap too!

Have you ever needed an easy way to remotely get someone out of a pickle with their PC?

Do you wish it was possible to remotely access your friend's PC regardless of their choice of screen reader? Or even, gasp, remotely help a sighted friend or family member?

Have you found yourself wishing the solution could be as intuitive as it is affordable?

Self-service Just a Call Away

Don’t you hate it when you call your tech vendor only to find out you’ll need to try again when someone is available? We do too. That’s why, in addition to changing a number of account settings within your Serotek product, you can now also make adjustments via the telephone.

The self-service options are available via telephone at: 866-202-0520, or 650-249-1000. By calling either number, you will be able to:

1. Reactivate suspended service

2. Schedule an appointment with technical support

3. Update payment information

The Return of SPN

Reprinted from SeroTalk.com.

So, what’s the scoop? Is SPN dying a slow death? Well, that’s what skeptics would have you believe, but thank goodness SPN is the intrepid cat that keeps coming back and feeling more than ready to rise to the challenge!

Self-service, At Your Service

At Serotek we want you to be able to enjoy your Serotek products and services anytime, anywhere, without waiting to talk to a customer service representative. To that end we offer a variety of self-service options for managing your account, your subscription, and your licenses.

The Word on System Access

Word on the street says we’re closing the lid on System Access. So, what gives?

While it is true that we are evaluating all products to make sure they’re still relevant, System Access is very much a part of your foreseeable future. We are anxious for the day when you can go out and buy a PC with an extensive screen reader out of the box. That’s part of being an independent consumer, right? Alas, that day is not quite here.

Revving Up for the Road Ahead

Serotek is undergoing some changes to better meet your needs as a digital consumer. The assistive technology industry has been shifting for a while now, and it would be foolish to believe yesterday’s formula will continue to work in today’s age of wearable technology, smart homes, and interconnected media.

Serotek and iBlink Radio bring You Coverage from today’s Apple event

Apple’s highly anticipated press event, where new products are expected to be announced, begins at 1 PM Eastern today and iBlink Radio will be bringing you full coverage, no matter what platform you’re using. There’s lots of coverage to choose from. Apple will be streaming the event live for those using an iDevice with Safari, and you can tune in to that event here.

Serotek Announces iBlink Radio for the Mac

Earlier this summer, the "accessibility anywhere" people brought you exciting updates to our iBlink Radio app across multiple mobile devices, including iOS, Android and Amazon's Kindle Fire product line. Our commitment to providing cross-platform access continues with the release of iBlink Radio, with the SAMNet Connect feature, for the Mac. Now you can access all your favorite blindness-related radio stations, podcasts, and local and national radio reading services either from your mobile device or your Mac computer.

Exciting Update to iBlink Radio!

Serotek is proud to announce an updated version of iBlink Radio for iOS, Android, and now the all new Amazon Fire OS! The latest version of the software that many have called "The Pulse of the Blind Community" is taking Serotek's mission of "Accessibility Anywhere" to an entirely new level to include "accessibility On Any Mobile Device."

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